Contact Person
Contact Person: Yuto Hoshino
Please contact [email protected]. Include your organization name and a short description of the question.
Support
Support for schools and instructors
Menkyo no Shiren Pro support is available for product questions, billing preparation, onboarding, and account inquiries.
Business Hours
Standard response window: weekdays 10:00-18:00 Japan time, excluding Japanese public holidays. Contract support terms may define separate response targets.
Billing support
For Stripe payment, invoice, or plan questions, contact support before submitting payment information through any production checkout flow.
FAQ
Common procurement, pricing, cancellation, and security questions are collected on the FAQ page.